Frequently asked questions.
Can’t find what you’re looking for? Contact us — we’re here.
Is IRIS Africa unisex?
Yes. IRIS Africa creates leather goods designed for everyone.
What products do you sell?
We currently create leather shoes, bags, belts and wallets, with more categories to come. Shop all
Where is IRIS Africa based?
IRIS Africa is an African leather brand building from Africa with a global perspective.
What materials do you use?
Material details are provided on each product page.
How do I choose my shoe size?
Use our size guide to find the best fit. View size guide
How long does delivery take?
Every piece is made to order: production takes 5–7 working days, then delivery takes 2–3 working days. See our shipping policy for details.
Do you offer international shipping?
For now, international orders are arranged directly — get in touch and we’ll take care of you. Contact us or chat with us on WhatsApp
Can I exchange my item?
We don’t offer exchanges. If your piece arrives damaged or faulty, or we sent the wrong item, request a return within 3 working days of delivery and we’ll replace or refund it. Read our returns policy
How should I care for my leather product?
Keep it away from excessive moisture and heat and store it properly when not in use. Specific care instructions are provided with your product. Read our care guide
How can I contact you?
Reach us via email, WhatsApp or Instagram.
- Email: care@irisafrica.com
- WhatsApp: Chat with us
- Instagram: @theirisafrica